Endpoint Protector Knowledge Base
Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.
How to upgrade from Endpoint Protector Server v5.8.0.0 to v5.8.1.0 with a greyed-out "Apply Updates" button
Please follow these steps if the "Apply Updates" button is grayed out after selecting the available EPP Software updates:
Resolution:
Step 1: Uncheck the checkbox next to the patch update.
Step 2: Click on the checkbox again to activate the patch update once more.
Note:
Step 3: Click the "Apply Updates" button to begin the download.
Resolution:
Step 1: Uncheck the checkbox next to the patch update.
Step 2: Click on the checkbox again to activate the patch update once more.
Note:
- To activate the "Apply Updates" button please click the checkbox directly.
- Hosted customers need to use the “Apply All EPP Software Updates” button.
Step 3: Click the "Apply Updates" button to begin the download.
